Advisory Service

In this section, we will from time to time publish hopefully useful information, to assist with handling contingencies and emergencies based on past experience, and to help you deal with new developments in tourism as they arise.

This might include such diverse topics as dealing with an outbreak of contagious illness, how to report a suspected scam, precautions against legionella, how to handle complaints, accommodation contracts, managing consumer feedback on sites like Trip Advisor,  and so on……

Please let us know if there is any topic you think we should cover here, or if you have any useful information you wish to share with industry partners.